Opportunity Bank of Montana
  • 10-Feb-2020 (MST)
  • Administration/Treasury/Operations- 90
  • Helena, MT, USA
  • Full Time

Medical, Vision, Dental and Prescription Coverage; Wellness Resources; HSA Match; Flex Spending Options; Parental Leave; Retirement 401(k)/Roth/Profit Sharing; Employee Stock Ownership Plan


****Please Attach Answers to the Following Questions as Part of Your Application****

  1. As we look into the future of technology and customer expectations, what challenges do you feel our industry will face, particularly for the role of the Electronic Banking Manager? Describe your approach for researching, budgeting and implementing new technology to assist the bank to be competitive in the market and meet customer expectations.
  2. Describe your experience working and leading a team in a fast paced and evolving company. Describe how do you manage the workload and meet deadlines. What do you enjoy most and what do you like least about that type of environment?

Opportunity Bank of Montana offers careers in banking with a comprehensive training program, work life balance and meaningful commitment to your community. Are you looking for more than just a job? Are you ready to make a positive impact on your professional life and in your community?

If so, we want to talk to you!

Opportunity Bank of Montana is adding to our outstanding team with an Electronic Banking Manager. As our Electronic Banking Manager, you will be responsible for for development, administration, maintenance and management of all aspects of the Bank's electronic banking delivery channels, products, and services; including management of staff. You will perform these duties independently under limited supervision of the Chief Operations Officer or Operations Officer:

  • Develop, administer, maintain and manage all aspects of the Bank's electronic banking delivery
    channels, products and services, including but not limited to, online, mobile, new account opening,
    remote & mobile deposit, ATM deposit, bill pay, P2P, external transfers, business cash management
    services, telephone banking and debit card program.
  • Research, recommend, and implement electronic banking channels, products and services according
    to strategic or department roadmap, goals and objectives. Assist with preparing or updating risk
    assessments.
  • Lead, manage, develop, direct, and hold accountable electronic banking support staff.
  • Ensure exceptional customer service and back office support to both customers and staff.
  • Review and update electronic banking policies, procedures, training material, service agreements
    and disclosures to ensure compliance with federal and state regulations and bank policy.
  • Ensure effective and timely communication of all changes to or issues regarding electronic banking
    and conduct regular training with department and bank staff.
  • Design and track electronic banking volume and trends and make recommendations for new
    technology or process efficiencies.
  • Assist with department roadmap, timelines and budget.
  • Work with appropriate departments to increase usage of electronic banking across all channels.
  • Assess and/or assist with release upgrades, problem resolution with appropriate vendors or staff.
  • Assist with implementation of special projects.
  • Assist with audits and exams and remediation of findings as needed.
  • Perform other related duties as assigned.

Education and Experience Requirements

High school diploma or equivalent

4-year college degree (accounting, business, finance, management or related) & 4 years relevant
experience - or equivalent combination of education & experience

Extensive knowledge of electronic banking delivery, products and services

Experience with time and project management

Leadership and Supervisory experience

Education and Experience Preferences

Experience with computer, device, apps and internet technology & troubleshooting

Extensive experience training others

Extensive knowledge of bank operations & software, regulations, NACHA/UCC, products & services

Extensive knowledge of new account documentation, policy and procedures

Extensive knowledge with cash management documentation, policy and procedures

Full Job Description
Opportunity Bank of Montana
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